Delete your Prep a Constable account
Prep a Constable is provided by Arim Capital Ltd, a company registered in England and Wales. Company number 17574560. Registered office: 128 City Road, London, EC1V 2NX, United Kingdom. You can delete your account and the personal information we hold, from the app or by email.
In the app
- Open Prep a Constable on your phone.
- Open Profile.
- Tap Delete account, then Delete forever.
This is the same on Android and on iPhone. You do not have to email us first. Deletion in the app removes the account immediately.
By email
Email support@prepaconstable.co.uk from the address on the account, with the subject "Delete my account". We delete the account and the information listed below within 30 days. If we need to confirm it is you, we will reply to that address.
What is deleted
- Your email address and sign-in.
- Your name, surname and rank, if you entered them.
- Your study data: answers, flagged questions, mock attempts, lessons marked read, spaced-repetition schedule, streak, chosen Assessment Point and dates, and any real assessment results you recorded.
In-app deletion removes these from our database immediately. They are not recoverable. An email request is completed within 30 days.
What is kept
- We do not keep a copy of the account after it is deleted.
- Apple or Google keep the record that you bought the app, because they took the payment. Deleting the account does not refund the purchase. Ask the store for a refund.
- Speech from Verbal Drills is never stored. There is no audio to delete.
If you did not create an account
Guest progress stays on that phone only. Uninstalling the app removes it. There is no cloud account to delete.
The full notice is the Privacy Policy. Questions: Support.